Field Service Engineer (all genders)
- Charlotte, North Carolina, USA
- 80,000 - 110,000
- Published: 2024-07-18
BENEFITS:
- Comprehensive health coverage including medical, dental, and vision
- 401(k) plan and 4% match
- Holiday Pay and Paid Time Off
- Gym reimbursement
- Tuition reimbursement
- Company-paid disability coverage
- Company-paid life insurance
POSITION DESCRIPTION:
- Provide technical support for Nikon SLM Solutions installed machines for electrical, mechanical, cooling, and gas systems to allow machines to operate at their optimal efficiency and productivity.
- Collaborate with customer personnel to ensure successful installation and start-up.
- Engage, teach, and train customer personnel on level 1 system use for Nikon SLM Solutions equipment and peripheral machines.
- Attend, and schedule when required, meetings with customers to discuss installation or repair status and timing.
- Communicate the installation or repair status frequently to the customer and the Service Manager.
- Work closely with the Service Manager to ensure customers are served with excellence.
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor of Science in Mechanical, Electrical/Electronic, Automation Technology or equivalent experience.
- Practical, hands-on mechanical and electrical troubleshooting experience with industrial equipment.
- Computer hardware/software set-up experience.
- Ability to read electrical schematics.
- Experience with 3D printing technology preferred, specifically, Metal Laser Powder Bed Fusion.
- Hands-on experience with automation systems in manufacturing plants.
- CAD software experience.
- Strong interpersonal and communication skills.
- Ability to travel internationally if requested.
- Ability to work independently and cope with pressure.
YOUR NEW WORKPLACE:
We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation.
We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us.
Do you want to change the future of additive manufacturing and become part of our success story?
WHO WE ARE:
Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in China, France, India, Italy, Japan, Singapore, South Korea and the United States.
HOW TO APPLY:
We look forward to your application.
You have any further questions? Please feel free to contact us.
Your HR Recruiting Team
Nikon SLM Solutions AG
- Catherine Juszczyk
- Recruiter