IT System Administrator (m/f/d)

POSITION DESCRIPTION:

As an IT System Administrator, you will be responsible for the administration, automation, and continuous improvement of our modern Microsoft-based workplace environment. You will play a key role in managing client devices, software lifecycle, Microsoft 365 services, and user administration while working closely with the IT Security team to ensure a secure and efficient IT environment.

Key Responsibilities

• Administer, maintain, and support Windows clients, Windows servers, and mobile devices throughout their entire lifecycle
• Manage and continuously improve the Microsoft Intune environment, including device enrollment, compliance policies, configuration profiles, and application deployment
• Design, build, maintain, and update software deployment packages using PowerShell and enterprise software packaging and deployment solutions
• Manage the complete software lifecycle, including software packaging, automated deployment, updates, and manual installations where required
• Administer and optimize the Microsoft 365 environment, including Entra ID, Active Directory, Exchange Online, SharePoint Online, and Microsoft Teams
• Manage SharePoint Online sites, storage, permissions, and governance while supporting the implementation and operation of an enterprise archive solution including:
• • Defining document retention periods and document classifications
  • Creation and maintenance of archiving and retention policies
• Administer Active Directory and Entra ID users, groups, guest accounts, and permissions
• Develop and maintain PowerShell automation scripts for administrative processes, including:
  • Automated user onboarding and offboarding
  • Employee lifecycle processes (e.g. parental leave, role changes)
  • Automated group memberships, permission assignments, and distribution lists 
• Provide professional 1st and 2nd Level IT Support, ensuring timely resolution of incidents and service requests while delivering an excellent user experience
• Collaborate closely with the IT Security team to continuously improve IT security standards, endpoint protection, and infrastructure architecture
• Plan, implement, and support IT infrastructure and workplace projects, ensuring high availability, scalability, and operational excellence
• Create and maintain technical documentation, operational procedures, and knowledge base articles